Jasser Knows

Open access Jasser Knows chat for anonymous visitors.

Enable Jasser Knows self-service support on marketing sites or documentation portals. Visitors can join instantly while you still capture optional identifiers for analytics.

Use cases

  • Public product pages that answer questions without switching tabs.
  • Knowledge bases where you want instant answers without sign-in friction.
  • Campaign microsites that capture leads before handing off to sales.

Payload behaviour

  • Start the Jasser Knows service with CHAT_APP_VARIANT=public.
  • require_user_id stays false so anonymous visitors are allowed.
  • allow_generated_id becomes true and a stable id is returned by the widget.
  • Optionally pass user_id to align analytics with your cookie or session id.

Launch the live widget

Open the chat to see how an anonymous session behaves. The public persona never transmits a user_id, keeping visitors anonymous by design.

Embed telemetry

Observe the payloads exchanged with the Jasser Knows iframe to confirm configuration matches your expected origin and id strategy.

Explore other personas

Require authenticated customers → Lock to internal knowledge → Follow the production guide →